Our training and attention to detail pays off when it matters. Our best-in-class safety and security programs help minimize the impact of unexpected circumstances. And each one of our team members receives extensive and ongoing training that places your people and properties in prepared hands.
Manage
When you walk into a Hines-managed property, you experience the difference — every time. We deliver excellence through every detail of your amenities, services, and operations by prioritizing personal safety and wellbeing. We share experiences of the people in your property to anticipate and satisfy their needs.
After a tropical storm, we were extremely impressed with the response of Hines personnel. The repairs occurred in a cost-effective manner and the building was reoccupied in record time.
Paul Johnson, FM Global, Bank of America Insurer
Property Management
Our commitment is to manage properties and portfolios to exceed the expectations of our occupants, owners and investors. The properties our people manage consistently outperform the competition, with better caliber tenants, higher rents, consistently superior tenant satisfaction ratings and high retention rates. We sweat all the details, managing against rent collection dates, running accounting systems and producing accurate building performance forecasts. Today, the firm manages more than 274 million square feet worldwide.
Management - Overall Satisfaction
96%
Compared to competitors
average of 92%
Compared to competitors average of 92%
Maintenance - Overall Satisfaction
95%
Compared to competitors
average of 91%
Compared to competitors average of 91%
Overall Satisfaction
93%
Compared to competitors
average of 87%
Compared to competitors average of 87%
We are honored to be named a Kingsley Elite 5 winner, an accolade that highlights Hines as one of the top five commercial real estate companies in the office sector. This prestigious award recognizes our commitment to delivering the highest standards of customer experience.
Facilities Management
In the competition for talent, the stakes are high—and an attractive, well-run workplace provides competitive advantage. When Hines manages your facilities, you can count on having workplaces that help recruit and retain talent, while operating reliably and cost-efficiently. From corporate headquarters to mission-critical technical facilities, we keep your operations running smoothly and sustainably — allowing you to advance your business goals.
79
sites under management
17+
cities with Hines facilities management sites
13+
million square feet managed
The foundation of the relationship between Hines and Owens Corning for these 25+ years is that we genuinely like each other, we trust each other – it’s been a great relationship.
Jim Eckert, Director, Corporate Real Estate, Owens Corning
Asset Management
We seek to protect, maintain and ultimately increase the value of each asset we manage by applying our rich history of operational skills with sound investments that improve performance. We’re intentionally focused on enhancing asset value and minimizing risk through a single point of responsibility.
Our asset management teams work with investors to explore capital improvements that will both increase efficiency and improve your bottom lines.